Please beware that there are companies on the Internet who misrepresent themselves as being authorized dealers for Rane products.
To insure that you receive full value for your investment, please consider the following:
- Verify that the company you are dealing with is an authorized dealer
- in the US check directly with us (email: info@rane.com or phone: 425 355 6000)
- international: check with your in-country distributor.
- We have been receiving increasing reports of customers who have purchased Rane products without serial numbers. Please be aware that we cannot warranty any products without serial numbers as we have no way of knowing if they are legitimate, counterfeit or stolen.
- Some units with serial numbers may also be fakes. If in doubt, contact us with the serial number and the dealer name and we can confirm whether or not it is a real Rane product that can be covered under warranty.
- Rane products are warranted in the country in which they are purchased. If a Rane product originates from a US dealer, that product must be returned to the US to be covered under warranty. If you purchased a unit in another country, the unit will need to be returned to that country in the event that you need to have the unit repaired under warranty.
We want you to have a great experience with our products. If you have any questions or concerns, please contact us prior to your purchase and we will be pleased to be of assistance.
