If you received a notice from eBay™ stating that your auction was removed, please read the following official statement:

Dear Sir or Madam:

Rane Corporation ("Rane") is the exclusive manufacturer of Rane® professional audio products. In addition, Rane is the sole worldwide manufacturer and distributor of Serato™ Scratch LIVE brand of audio technology product.

Rane is in receipt of your inquiry as to why your eBay auction was suspended. Rane is a member of the eBay VeRO Program and strictly enforces proper use of its trademarks, services marks, and copyrights.

Rane has expended considerable resources to develop and maintain a reputation for providing the highest quality products and services to its customers. In an effort to protect and preserve its intellectual property rights, Rane regularly monitors the Internet, including auction sites, in order to address the infringement of our rights.

Through the auction of improperly represented merchandise, or the unauthorized use of Rane’s trademarks and copyrights, posters attempt to trade off of Rane's well-earned reputation. These auctions not only cause monetary damage, but also damage Rane's reputation. In order to protect Rane's consumers, as well as the Rane Serato Scratch LIVE brand and reputation, Rane must be vigilant in protecting the goodwill associated with the Rane and Serato Scratch LIVE names and must take action to ensure that online infringing auctions are ended.

If you have received a notification from eBay that you must withdraw your auction, it is because we believe that your unauthorized auction of a product unfairly trades upon Rane's goodwill. Your auction was suspended for one or more of the following reasons:

  • If you are not a Rane authorized dealer, your auction constitutes an unauthorized sale of new Rane products.
  • Your auction constitutes an unauthorized resale of Rane products obtained from an authorized dealer.
  • Your auction violates Rane's MAP policy.
  • Your auction constitutes an unauthorized importation of a Rane product.
  • Your auction offers new Rane software for sale in violation of a license.
  • Your auction fails to disclose to potential buyers material differences in goods sold to the United States market and those sold outside the United States.
  • Your auction fails to disclose to consumers appropriate warranty terms, or lack thereof.
  • Your auction constitutes theft of Rane intellectual property as it includes counterfeit or "cracked"(illegally unlocked/modified, license bypassed, and/or duplicated) software.
  • Your auction constitutes copyright infringement because it is a recreation of copyrighted materials (i.e., photos, text or CDs or vinyl containing control signals from our products).
  • Your auction constitutes trademark infringement as you are using the Rane or Serato Scratch LIVE trademark without authorization.
  • Your auction implies an association or affiliation with Rane or Serato as you are directly linking to, or directing users to its websites (www.rane.com or www.serato.com) without authorization.
  • Your auction constitutes copyright infringement as you are incorporating copyrighted images from our websites (www.rane.com or www.serato.com) or from Printed Material.

Please be advised that Rane values its intellectual property and takes its protection seriously. Any auctions, or offers for sale, that infringe upon, or violate Rane’s rights, will be pursued.

Sincerely yours,
Rane Corporation

If you bought a Rane product on eBay advertised as new and it arrived without a serial number:

  • It did not come from an authorized dealer.
  • In which case you have the option of using eBay’s Buyer Protection Program. They may be able to correct the problem.
  • Rane does not warrant any products without serial numbers.