Drag Net Troubleshooting Chart


Pick a category from the list then click 'Go'

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C100Unknown Device Type is displayed under Live Folder in Project Window. Possibly accompanied by a blue Drag Net shield with a question mark over it. Also may see [192.168.69.22] following the words Unknown Device TypeThe RPM's current IP address is incompatible with the PC's current IP address. 192.168.69.22 is the default Rane IP address we ship units with. It is normal to see this address with Unknown Device Type when your computer's IP address is not on the same subnet as the Drag Net device.Run the Configure Hardware IP wizard (Tools menu) to set the RPM's address. See "Connecting to a Live Device for the First Time" in Drag Net software's Help. TIP: If you set your computer's static IP address to 192.168.69.69 you should be able to poll and find your RPM Live Device.
C101Polling for Live devices fails to find any RPM units.Firewall software is blocking responses from the RPM. Or, anti-virus or system diagnostic software may be disrupting communication.Disable all firewall, anti-virus or system diagnostic software. Note: Windows XP includes a "hidden" firewall wh