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If you need to send us snail mail, warranty cards, or a unit for repair, ship to:
Rane Corporation, 10802 47th Avenue West, Mukilteo WA 98275-5000
(Our town is pronounced MUCK-ill-Tee-oh and it is an Indian word meaning 'good camping ground')
Main Telephone
- Call 425-355-6000 between 8:00 AM and 5:00 PM USA Pacific Time Monday through Friday and talk to a real person. For Technical Support, see the hours listed below. Our current time is
Domestic & International Sales & Marketing
Domestic U.S. Sales
Customer Service
Service
To obtain a return authorization, call 425-355-6000. Have your model name and serial number ready. Ship to the address below.
Technical Support
Have your model name and serial number ready. Telephone support at 425-355-6000 is only available 8:30 AM to 1PM and 2PM to 5PM Monday through Friday, Pacific Coast Time. Our current time is
If you need help with a Serato Scratch Live or DJ product, ask for DJ Tech Support. Online answers are available anytime at the Serato Scratch Live Forum.
- Shaun Whitcher
DJ Products, Scratch Live, Mixers & Discontinued Models
- Zach Stone
DJ Products, Scratch Live and Mixers
- Chad Simer
DJ Products, Scratch Live and Mixers
- Rafael Moya
DJ Products, Scratch Live and Mixers (English & Español)
Systems Design Assistance / Technical Support
- Chris Duncan Technical Support Digital Products, Drag Net, RaneWare, Networking and IT 425-551-1822
Engineering
Corporate Officers
Personnel
Credit
Who to Call
- Product Features & Information - Chris, Shaun, Zach, Mike
- Placing Orders/Checking on Shipments - Debbie, Theresa
- Technical Support - Chris, Shaun, Zach, Mike, Steve
- Factory Service - Kelly
- Placing/Checking Parts Orders - Kelly
- Printed Literature Requests - Kelly
- Printed Manual Requests - Chris, Shaun, Zach
- Literature Requests - Ellen, Theresa, Debbie
- Graphics, Publishing Files, Webmaster - Jeff
- Editorial Contact and Advertising - Ellen
- Checking on Status of Accounts - Marli
- Dealer Applications - Contact your local representative.
 PDF version of this page
Call us via telephone during normal business hours (8:00 AM to 5:00 PM Pacific Time) at 425-355-6000.
Our current time is
You may fax us any time at 425-347-7757.
Our postal mailing address is: Rane Corporation, 10802 47th Avenue West, Mukilteo, WA, 98275, USA
If you prefer hard copies of literature in the mail, you may email or call us at 425-551-1833.
Driving directions to the Rane factory in PDF format.
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