Rane Factory Contacts
Call Rane's main telephone number, 425-355-6000 between 8:00 a.m. and 5:00 p.m. USA Pacific Time Monday through Friday and talk to a real person.
Domestic & International Sales & Marketing
- Dean Standing Director of Sales 425-551-1820
Domestic U.S. Sales
- Dean Standing Director of Sales 425-551-1820
- Mike May National Sales Manager Retail Products 425-551-1819
- John Garbutt National Sales Manager Contractor and Touring Products 425-551-1835
Customer Service
- Ellen Allhands Director of Customer Service 425-551-1810
- Jeff Davies Publications Designer & Webmaster 425-551-1803
- Debbie Cooksey Sales Administrator 425-551-1813
- Theresa Branstrom Sales Administrator 425-551-1812
- Ellen Allhands Editorial Contact 425-551-1810
Service
- Rick Troppman Service Manager
- Fred Durbin Service Representative
- Parts Orders within the USA. Include your delivery address. Check with the distributor for international orders.
To obtain a return authorization, call 425-355-6000. Have your model name and serial number ready. Ship to the address below.
Technical Support
- Majors DJ Products, Scratch LIVE and Mixers 425-551-1842
- Zach Stone DJ Products, Scratch LIVE and Mixers 425-551-1844
- Shaun Whitcher DJ Products, Scratch LIVE, Mixers & Discontinued Models 425-551-1834
Systems Design Assistance / Technical Support
- Chris Duncan Technical Support Digital Products, Drag Net, RaneWare, Networking and IT 425-551-1822
- Scott Holden Technical Support Digital Products, Live Sound Products and Drag Net 425-551-1829
Engineering
- Steve Macatee Director of New Product Development 425-551-1818
Corporate Officers
- Linda Arink Finance & Administration
- Dennis Bohn Chief Technology Officer
- George Sheppard CEO
Personnel
- Jean Kurisu Human Resources Manager
Credit
- Marli Andre Corporate Credit Manager 425-551-1804
Who to Call
- Product Features & Information - Chris, Shaun, Zach, Mike
- Placing Orders/Checking on Shipments - Debbie, Theresa
- Technical Support - Chris, Shaun, Zach, Majors, Mike, Steve
- Factory Service - Kelly
- Placing/Checking Parts Orders - Kelly
- Printed Literature Requests - Kelly
- Printed Manual Requests - Chris, Shaun, Zach
- Literature Requests - Ellen, Theresa, Debbie
- Print and Web Graphics, Publishing Files - Jeff
- Editorial Contact and Advertising - Ellen
- Checking on Status of Accounts - Marli
- Dealer Applications - Contact your local representative.
Call us via telephone during normal business hours (8:00 AM to 5:00 PM Pacific Time) at 425-355-6000.
You may fax us any time at 425-347-7757.
Our postal mailing address is: Rane Corporation, 10802 47th Avenue West, Mukilteo, WA, 98275, USA
If you prefer hard copies of literature in the mail, you may email or call us at 425-551-1833.
If you're coming from Seattle, here are driving directions in PDF format.
