Search:
 

Rane Factory Contacts

If you need to send us snail mail, warranty cards, or a unit for repair, ship to:
Rane Corporation, 10802 47th Avenue West, Mukilteo WA 98275-5000
(Our town is pronounced  MUCK-ill-Tee-oh and it is an Indian word meaning 'good camping ground')

Main Telephone

  • Call 425-355-6000 between 8:00 AM and 5:00 PM USA Pacific Time Monday through Friday and talk to a real person. For Technical Support, see the hours listed below. Our current time is

Domestic & International Sales & Marketing

Domestic U.S. Sales

Customer Service

Service

To obtain a return authorization, call 425-355-6000. Have your model name and serial number ready. Ship to the address below.

Technical Support

Have your model name and serial number ready. Telephone support at 425-355-6000 is only available 8:30 AM to 1PM and 2PM to 5PM Monday through Friday, Pacific Coast Time. Our current time is

If you need help with a Serato Scratch Live or DJ product, ask for DJ Tech Support. Online answers are available anytime at the Serato Scratch Live Forum.

  • Shaun Whitcher DJ Products, Scratch Live, Mixers & Discontinued Models  
  • Zach Stone DJ Products, Scratch Live and Mixers  
  • Chad Simer DJ Products, Scratch Live and Mixers  
  • Rafael Moya DJ Products, Scratch Live and Mixers (English & Español)  

Systems Design Assistance / Technical Support

  • Chris Duncan Technical Support Digital Products, Drag Net, RaneWare, Networking and IT 425-551-1822

Engineering

Corporate Officers

Personnel

Credit

Who to Call

  • Product Features & Information - Chris, Shaun, Zach, Mike
  • Placing Orders/Checking on Shipments - Debbie, Theresa
  • Technical Support - Chris, Shaun, Zach, Mike, Steve
  • Factory Service - Kelly
  • Placing/Checking Parts Orders - Kelly
  • Printed Literature Requests - Kelly
  • Printed Manual Requests - Chris, Shaun, Zach
  • Literature Requests - Ellen, Theresa, Debbie
  • Graphics, Publishing Files, Webmaster - Jeff
  • Editorial Contact and Advertising - Ellen
  • Checking on Status of Accounts - Marli
  • Dealer Applications - Contact your local representative.

PDF version of this page


Call us via telephone during normal business hours (8:00 AM to 5:00 PM Pacific Time) at 425-355-6000.

Our current time is

You may fax us any time at 425-347-7757.

Our postal mailing address is: Rane Corporation, 10802 47th Avenue West, Mukilteo, WA, 98275, USA

If you prefer hard copies of literature in the mail, you may email or call us at 425-551-1833.

Driving directions to the Rane factory in PDF format.